Application Owner

Job description

Responsibilities



As an IT Application Owner, you are responsible end-to-end for managing applications. You will also participate in functional analyses, particularly for enhancements to these applications, either in collaboration with external suppliers or with the outsourcing partner for in-house developments.

You are the expert for your applications (along with your colleagues) and provide advice to your IT colleagues and business stakeholders.

• Advise and discuss with business process owners and IT management the necessary evolutions to develop and realize the vision related to the application portfolio, create a support base, and actively bridge the gap between IT and the business end product.
  
• Create the work backlog, set priorities according to the strategic roadmap, and direct the execution of changes based on these priorities in collaboration with the business process owner.
  
• Coordinate the execution of changes during sprints and releases.
  
• Manage and monitor applications end-to-end, continuously strive to ensure optimal functionality, application availability, lifecycle, and integration with other applications.
  
• Serve as the first point of contact for business process owners and IT staff, and involve functional analysts with in-depth application knowledge when necessary.
  
• Maintain contacts regarding new versions and updates with the suppliers involved in your portfolio.
  
• Handle and track incidents, problems, and service requests.
  
• Analyze, coordinate with developers, and test enhancements (limited modifications to applications).
  
• Document the provided solutions.
  
• Perform regression testing.
  
• Support the operational publications of long-term train planning.

Criteria

Competencies

• Master's degree or equivalent through experience.
  
• At least 5 years of experience in a similar role (functional or technical analyst, developer, etc.) and within a support team.
  
• Experience in supporting software packages.
  
• Good knowledge as a user of software packages, including MS Office, Confluence, Jira, etc.
  
• Experience with databases is an advantage (SQL, Oracle)
  
• Basic knowledge of ITIL is required, extensive experience is a plus.
  
• Proactive attitude, strong problem-solving skills, and practical approach, organized.
  
• FR/EN/NL

Offer

What you can Expect

 

• Start Date: ASAP
  
• Contract: Freelance or Consultancy
  
• Location: Brussels
  
• An engaging work environment filled with challenges, coaching, and knowledge sharing
  
• Opportunities to build and advance your freelance project management career, with the potential to evolve into coaching or training roles